PLSclear provides secure payment and credit control for all fee-payable requests.
Our credit control procedures involve the following stages of the licensing process:
- The ability to pay by invoice is offered at the discretion of PLS and is reserved for businesses and organisations, not individuals.
- The terms and conditions of every licence state the rights licensed terminate immediately and automatically if the licence fee is not received in full by the payment date specified in the relevant invoice.
- Automated account statements are sent out every month with an itemised list of outstanding payments.
- Our dedicated Credit Controller chases unpaid invoices, reaching out to finance contacts directly.
- Further email chasers are sent out by the PLSclear team on a quarterly basis.
- For invoices that remain unpaid for over a year, the respective licences will be cancelled.
For more information on this policy, please see this announcement.
If you have any questions, please contact us at plsclear@pls.org.uk.